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Course description

Review the challenges of workplace and business communication. Be introduced to personal assessment tools and strategies to improve interpersonal effectiveness, facilitate teamwork, enhance productivity and foster win/win communication.

Learner outcomes

Upon completion of this course, students will be able to

  • use your knowledge of communication styles to understand what motivates you and effectively respond to others' styles.
  • apply the results of a DISC profile personal assessment to improve team work, communication, and interpersonal effectiveness.
  • practice skills and strategies for win-win communication.
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Select a section to register
Section title
Effective Interpersonal Communication
Type
L - Lecture
Days
Th
Time
9:00AM to 5:00PM
Dates
Nov 07, 2024
Schedule and Location
View Details
Contact Hours
7.5
Location
Delivery options
Lecture  
Course Fee(s)
TXP2 non-credit $259.00
Potential Discount(s)
Instructors
Reading List / Textbook

Available at the Cougars Campus Store for online order or in-person purchase. Search by any available Term and Department XMGD. If your course does not display, email campusstore@mtroyal.ca or phone 403.440.6300. 

Emotional Intelligence 2.0. Bradberry and Greaves (2009) comes with an online link and password to complete an online EQ self appraisal.

  • Only NEW textbooks provide access to the online assessment.
  • You must complete, print and bring your appraisal to the first day of class.
Section Notes

•   Before your course begins, ensure your MyMRU account is activated. Step-by-step instructions for account activation can be found here. Once you have activated your account and have your MyMRU login information, you can log into your MRU Google account using your @mtroyal.ca email address and set up Multi-Factor Authentication (MFA). Help with your Google account can be found here, and help setting up MFA can be found here.

•   Course content will be available on the Google Classroom Learning Management System (LMS) 3 days prior to the start date of your course. You must be logged in to your MRU Gmail account to access Google Classroom. Your instructor will be available on the course start date. 

•   Bring a downloaded or printed copy of the course materials to class.

•  Review our Student Information site for additional information about forms and policies, campus maps, parking information, technical support, and more.

•  For questions about this course or other information, contact cebusiness@mtroyal.ca or 403.440.6861 / 1.888.392.3655 toll-free.

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