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Course description

Learn how organizations can align individual and business goals through the process of performance management. Explore the three key components of effective performance management: plan, perform and review.

Learner outcomes

Upon completion of this course, students will be able to

  • describe the performance management process, its purpose, the roles and responsibilities, and how performance management systems set clear expectations and objectively measure performance.
  • explain the internal and external factors that influence an organization's performance management system.
  • use coaching to correct issues and reinforce positive behaviours.
  • describe when it is appropriate to investigate performance issues, how to conduct investigations properly, and the factors that influence decision making.
  • describe the purpose of progressive discipline and the varying levels involved, and when it is justifiable to enforce harsher consequences.
  • explain how leaders contribute to and influence the development of a performance oriented culture.
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Select a section to register
Section title
Performance Management Seminar
Type
ON - Online
Days
Sa
Time
9:00AM to 5:00PM
Dates
Oct 25, 2025
Schedule and Location
View Details
Contact Hours
7.5
Location
Delivery options
Online  
Course Fee(s)
TXP2 non-credit $265.00
Potential Discount(s)
Section Notes

Registration deadline: October 23, 2025.

•   This course is synchronous and conducted in a virtual classroom. Requirements: laptop/desktop computer, stable Internet connection, camera, microphone.

•   Before your course begins, ensure your MyMRU account is activated. Step-by-step instructions for account activation can be found here. Once you have activated your account and have your MyMRU login information, you can log into your MRU Google account using your @mtroyal.ca email address and set up Multi-Factor Authentication (MFA). Help with your Google account can be found here, and help setting up MFA can be found here.

•   Course content will be available on the D2L Brightspace Learning Management System (LMS) 3 days prior to the start date of your course. You must be logged in to your MRU Gmail account to access D2L Brightspace. Your instructor will be available on the course start date. 

•  Review our Student Information site for additional information about forms and policies, campus maps, parking information, technical support, and more.

•  For questions about this course or other information, contact cebusiness@mtroyal.ca or 403.440.6861 / 1.888.392.3655 toll-free.

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