Course description

Learn about documenting effective policies and procedures and how important this work is to support the regulations and quality standards related to business operations. Examine key components of structuring policies and procedures, including writing guidelines, research methods, content organization, use of active voice and presentation methods.


Recommended course preparation: XTBW 10022-Creating Publications

Applies towards:

This course is not currently open for registration. If you have any questions, please contact us at ceregservices@mtroyal.ca.
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