Course description

Learn to design and use appropriate metrics and Key Performance Indicators (KPIs) to inform decision making, evaluate performance and achieve business objectives. Improve the success of strategic initiatives by effectively communicating performance results and issues.

Learner outcomes

Upon completion of this course, students will be able to:

  • understand the value and purpose of using and effectively defining performance metrics to meet strategic goals
  • design and use appropriate metrics and Key Performance Indicators (KPIs) to inform decision making, evaluate performance, and achieve business objectives
  • present and communicate performance results and issues effectively

Applies towards:

Select a section to register
Section title
Measuring and Evaluating Business Performance
ON - Online
Jul 08, 2024 to Aug 06, 2024
Schedule and Location
Contact Hours
Delivery options
Course Fee(s)
TXBS non-credit $499.00
Section Notes

•   This is an online, asynchronous course; it is not an independent study course. There are set due dates for graded and non-graded assessments and students are required to actively participate throughout the course via discussion and other activities.

•   Before your course begins, ensure your MyMRU account is activated. Step-by-step instructions for account activation can be found here. Once you have activated your account and have your MyMRU login information, you can log into your MRU Google account using your @mtroyal.ca email address and set up Multi-Factor Authentication (MFA). Help with your Google account can be found here, and help setting up MFA can be found here.

•   Course content will be available on the D2L Brightspace Learning Management System (LMS) 3 days prior to the start date of your course. You must be logged in to your MRU Gmail account to access D2L Brightspace. Your instructor will be available on the course start date.

•  Review our Student Information site for additional information about forms and policies, campus maps, parking information, technical support, and more.

•  For questions about this course or other information, contact cebusiness@mtroyal.ca or 403.440.6861 / 1.888.392.3655 toll-free.

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