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Course description

Examine specific tools and methods for defining metrics and assessing the success of implemented change efforts. Gain strategies for correcting the course of change, gathering and analyzing lessons learned, identifying opportunities for further improvement and applying best practices to sustain the gains.

Learner outcomes

Upon completion of this course, students will be able to:

  • identify how to measure change success measure and assess the results and ROI of change
  • identify and apply strategies to correct course and facilitate continuous improvement
  • gather and analyze lessons learned and apply best practices to sustain the gains of change
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This course is not currently open for registration. If you have any questions, please contact us at ceregservices@mtroyal.ca.
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