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Course description

Examine specific tools and methods for defining metrics and assessing the success of implemented change efforts. Gain strategies for correcting the course of change, gathering and analyzing lessons learned, identifying opportunities for further improvement and applying best practices to sustain the gains.

Learner outcomes

Upon completion of this course, students will be able to

  • measure change success.
  • assess the results and ROI of change.
  • apply strategies to correct course and facilitate continuous improvement.
  • analyze lessons learned.
  • apply best practices to sustain the gains of change. 
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This course is not currently open for registration. If you have any questions, please contact us at ceregservices@mtroyal.ca.
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