Course description

Learn about documenting effective policies and procedures and how important this work is to support the regulations and quality standards related to business operations. Examine key components of structuring policies and procedures, including writing guidelines, research methods, content organization, use of active voice and presentation methods.


Recommended course preparation: XTBW 10022-Creating Publications

Applies towards:

Select a section to register
Section title
Preparing Policies and Procedures
ON - Online
Jan 30, 2023 to Mar 06, 2023
Schedule and Location
Contact Hours
Delivery options
Course Fee(s)
TXT2 non-credit $429.00
Drop Request Deadline
Jan 26, 2023
Transfer Request Deadline
Jan 26, 2023
Reading List / Textbook
Page, S. (1999). 7 Steps to Better Written Policies and Procedures, Process Improvement Pub (ISBN-13: 978-1929065240) available from Amazon.ca.
Section Notes
Review the Student Information site for required course information: mru.ca/cestudent. 
For questions about your course, please contact: cebusiness@mtroyal.ca. 
Your D2L Brightspace course site will be available 3 days prior to the course start date. 
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