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Course description

Gain an understanding of how interpersonal challenges and tension can develop. Explore and practice strategies to face and manage difficult conversations in your personal and professional life.

Learner outcomes

Upon completion of this course, students will be able to

  • recognize why difficult conversations often develop.
  • use self-knowledge to acknowledge feelings, identify underlying issues, and manage your own role and impact during a difficult conversation.
  • apply strategies to deal effectively with challenging conversations.
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This course is not currently open for registration. If you have any questions, please contact us at ceregservices@mtroyal.ca.
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