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Course description

Explore techniques and strategies to manage meetings and work sessions that are productive and help you reach desired outcomes. Gain insight into the role of the facilitator to identify objectives, manage participation and conflict, build trust and rapport, and develop action plans.

Learner outcomes

Upon completion of this course, students will be able to:

  • plan the session to align with the organization’s operational and strategic goals.
  • develop the session agenda, including how to start and focus the group and general in-session processes.
  • apply techniques for handling interpersonal conflict or disagreement with session objectives.
  • demonstrate various facilitation techniques to manage and encourage participation and communication through role-playing and practice.
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Select a section to register
Section title
Effective Facilitation for Managers and Leaders
Type
L - Lecture
Days
F, Sa
Time
9:00AM to 5:00PM
Dates
May 30, 2025 to May 31, 2025
Schedule and Location
View Details
Contact Hours
15.0
Location
Delivery options
Lecture  
Course Fee(s)
TXPK non-credit $459.00
Potential Discount(s)
Instructors
Section Notes

•   Before your course begins, ensure your MyMRU account is activated. Step-by-step instructions for account activation can be found here. Once you have activated your account and have your MyMRU login information, you can log into your MRU Google account using your @mtroyal.ca email address and set up Multi-Factor Authentication (MFA). Help with your Google account can be found here, and help setting up MFA can be found here.

•   Course content will be available on the D2L Brightspace Learning Management System (LMS) 3 days prior to the start date of your course. You must be logged in to your MRU Gmail account to access D2L Brightspace. Your instructor will be available on the course start date. 

•   Bring a downloaded or printed copy of the course materials to class. 

•  Review our Student Information site for additional information about forms and policies, campus maps, parking information, technical support, and more.

•  For questions about this course or other information, contact cebusiness@mtroyal.ca or 403.440.6861 / 1.888.392.3655 toll-free.

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