Course descriptionExplore how to appropriately interact in situations when emotion and exaggerated or unpredictable behaviours are presented. You will learn techniques and practices for building resilience and emotional competence by focusing on your own self-care principles.
PrerequisitesXCFR 20400 - Conflict Dynamics with a minimum grade of C-
AND XCFR 20402 - Conflict Engagement with a minimum grade of C-
- Mediation and Conflict Resolution Extension Certificate : Required courses