Course description

Engage with others to explore and resolve topics or concerns within an interest-based philosophy. You will gain skills in preparing for important conversations, applying effective communication skills to balance people (relationships), processing (conversation balance, standards and BATNA), and problem resolution (agreements and outcomes).


XCFR 20401 - Effective Communication with a minimum grade of C-
This course is not currently open for registration. If you have any questions, please contact us at ceregservices@mtroyal.ca.
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