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Course description

Conflict escalates when one party perceives another party as preventing them from meeting their needs. In this course, you will assess the level of conflict escalation, explore underlying reasons why conflict escalates, and be introduced to strategies to de-escalate high conflict situations.

Learner outcomes

Upon completion of this course, students will be able to

  • assess the level of escalation in high conflict situations.
  • differentiate between resistance, threats to identity, and emotional escalation.
  • apply intervention strategies to overcome high conflict situations.
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Select a section to register
Section title
High Conflict Mediation
Section Schedule
Nov 01, 2024 to Nov 02, 2024
Type
ON - Online
Days
F
Time
6:00PM to 9:00PM
Dates
Nov 01, 2024
Type
ON - Online
Days
Sa
Time
9:00AM to 12:00PM
Dates
Nov 02, 2024
Schedule and Location
View Details
Contact Hours
6.0
Location
Delivery options
Online  
Course Fee(s)
TXCR non-credit $249.00
Potential Discount(s)
Instructors
Section Notes

•   This course is synchronous and conducted in a virtual classroom. Requirements: laptop/desktop computer, stable Internet connection, camera, microphone.

•    Before your course begins, ensure your MyMRU account is activated. Step-by-step instructions for account activation can be found here. Once you have activated your account and have your MyMRU login information, you can log into your MRU Google account using your @mtroyal.ca email address and set up Multi-Factor Authentication (MFA). Help with your Google account can be found here, and help setting up MFA can be found here.

•   Course content will be available on the D2L Brightspace Learning Management System (LMS) 3 days prior to the start date of your course. You must be logged in to your MRU Gmail account to access D2L Brightspace. Your instructor will be available on the course start date.

•  Review our Student Information site for additional information about forms and policies, campus maps, parking information, technical support, and more.

•  For questions about this course or other information, contact cehealth@mtroyal.ca or 403.440.6867 / 1.888.392.3655 toll-free.

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