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Course description

Discover a variety of essential facilitation techniques, from using visual models to capture information to driving collaborative problem-solving and consensus-building. You will plan and lead a short, facilitated workshop, receiving constructive peer feedback to refine your skillset. By mastering these interactive skills, you will be better prepared to design impactful presentations, facilitate group activities, and participate more effectively in meetings and workshops.

Learner outcomes

Upon completion of this course, learners will be able to

  • plan and conduct a workshop.
  • apply a variety of techniques to actively engage stakeholders and manage difficult participants.
  • manage conflict during facilitations.
  • use communication and leadership skills to achieve consensus.
  • develop and deliver effective presentations.

Applies towards:

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Select a section to register

Section title
Facilitation Skills for Business Analysts
Type
ONA - Online Asynchronous
Dates
Jun 15, 2026 to Jul 13, 2026
Schedule and Location
View Details
Contact Hours
15.0
Delivery options
Online Asynchronous  
Course Fee(s)
TXBA-Sp non-credit $585.00
Potential Discount(s)
Instructors
Reading List / Textbook

Available at the Cougars Campus Store for online order or in-person purchase. Search by any available Term and Department XBUA. If your course does not display, email campusstore@mtroyal.ca or phone 403.440.6300. 

IIBA members can download a complimentary PDF copy of the BABOK Guide for their own personal and professional use from the IIBA https://www.iiba.org/
Non-members can purchase a PDF copy.

Section Notes

•   This is an online, asynchronous course; it is not an independent study course. There are set due dates for graded and non-graded assessments and students are required to actively participate throughout the course via discussion and other activities.

•   Before your course begins, ensure your MyMRU account is activated. Step-by-step instructions for account activation can be found here. Once you have activated your account and have your MyMRU login information, you can log into your MRU Google account using your @mtroyal.ca email address and set up Multi-Factor Authentication (MFA). Help with your Google account can be found here, and help setting up MFA can be found here.

•   Course content will be available on the D2L Brightspace Learning Management System (LMS) 3 days prior to the start date of your course. You must be logged in to your MRU Gmail account to access D2L Brightspace. Your instructor will be available on the course start date.

•  Review our Student Information site for additional information about forms and policies, campus maps, parking information, technical support, and more.

•  For questions about this course or other information, contact conted@mtroyal.ca or 403.440.6875 (toll free 1.866.775.2673). 

Section title
Facilitation Skills for Business Analysts
Type
ONA - Online Asynchronous
Dates
Oct 26, 2026 to Nov 23, 2026
Schedule and Location
View Details
Contact Hours
15.0
Delivery options
Online Asynchronous  
Course Fee(s)
TXBA-F non-credit $585.00
Potential Discount(s)
Reading List / Textbook

Available at the Cougars Campus Store for online order or in-person purchase. Search by any available Term and Department XBUA. If your course does not display, email campusstore@mtroyal.ca or phone 403.440.6300. 

IIBA members can download a complimentary PDF copy of the BABOK Guide for their own personal and professional use from the IIBA https://www.iiba.org/
Non-members can purchase a PDF copy.

Section Notes

LATE Registration Deadline: October 29, 2026
  • This is an online asynchronous course; it is not an independent study course. There are set due dates for graded and non-graded assessments and students are required to actively participate throughout the course via discussion and other activities.
  • Before your course begins, ensure your MyMRU account is activated. Step-by-step instructions for account activation can be found online. Once you have activated your account and have your MyMRU login information, you can log into your MRU Google account using your @mtroyal.ca email address and set up Multi-Factor Authentication (MFA). Help with your Google account can be found online, and help setting up MFA can be found online.
  • Course content will be available on the D2L Brightspace Learning Management System (LMS) 3 days prior to the start date of your course. You must be logged in to your MRU Gmail account to access D2L Brightspace. Your instructor will be available on the course start date.
  • Review our Student Information webpage (mru.ca/CEStudent) for additional information about forms and policies, campus maps, parking information, technical support, and more.
  • For questions about this course or other information, contact conted@mtroyal.ca or 403.440.6875 (toll free 1.866.775.2673). 
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