XMGD 30005 - Performance Management Seminar
1034144
Professional and Continuing Studies
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Course description
Learn how organizations can align individual and business goals through the process of performance management. Explore the three key components of effective performance management: plan, perform and review.Learner outcomes
Upon completion of this course, students will be able to
- describe the performance management process, its purpose, the roles and responsibilities, and how performance management systems set clear expectations and objectively measure performance.
- explain the internal and external factors that influence an organization's performance management system.
- use coaching to correct issues and reinforce positive behaviours.
- describe when it is appropriate to investigate performance issues, how to conduct investigations properly, and the factors that influence decision making.
- describe the purpose of progressive discipline and the varying levels involved, and when it is justifiable to enforce harsher consequences.
- explain how leaders contribute to and influence the development of a performance oriented culture.
Applies towards:
- Human Resource Management Extension Certificate : Optional courses
- Management Development Extension Certificate : Optional Courses
- Professional Management Seminar Series Certificate of Completion : Required courses
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Thank you for your interest in our programming. There are no sections of this course currently scheduled; however, we update our schedules regularly.
- New spring and summer schedules can be viewed starting the first Monday in March.
- New winter schedules can be viewed starting the first Monday in November.
- New fall schedules can be viewed starting the first Monday in June.
Check back later or select the “Request Information” button below to be notified when registration is available.
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