XMGD 10046 - Effective Facilitation for Managers and Leaders
1034116
Professional and Continuing Studies
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Course description
Explore techniques and strategies to manage meetings and work sessions that are productive and help you reach desired outcomes. Gain insight into the role of the facilitator to identify objectives, manage participation and conflict, build trust and rapport, and develop action plans.Learner outcomes
Upon completion of this course, students will be able to
- plan the session to align with the organization's operational and strategic goals. develop the session agenda, including how to start and focus the group and general in-session processes.
- apply techniques for handling interpersonal conflict or disagreement with session objectives.
- demonstrate various facilitation techniques to manage and encourage participation and communication through role-playing and practice.
Applies towards:
- Human Resource Management Extension Certificate : Optional courses
- Management Development Extension Certificate : Optional Courses
- Meeting Mastery Certificate of Completion : Required courses
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Thank you for your interest in our programming. There are no sections of this course currently scheduled; however, we update our schedules regularly.
- New spring and summer schedules can be viewed starting the first Monday in March.
- New winter schedules can be viewed starting the first Monday in November.
- New fall schedules can be viewed starting the first Monday in June.
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