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Course description

Harness the power of emotional intelligence to enhance professional success and foster resilient workplace relationships. You will apply the four major EQ competencies to navigate complex social dynamics and resolve conflict effectively. Construct a customized learning plan to strengthen your emotional self-management.  You’ll acquire the skills and practical strategies needed to analyze both individual and group emotions, ensuring a more collaborative and productive work environment. 

Learner outcomes

Upon completion of this course, learners will be able to

  • recognize the benefits of demonstrating emotional intelligence in the workplace.
  • identify emotional intelligence theories and concepts.
  • recognize areas of strength and development in emotional intelligence.
  • apply and develop the four major competencies in emotional intelligence, including emotional self-awareness, emotional self management and relationship management.
  • use and develop practical strategies to increase your emotional intelligence at work.
  • develop a learning plan to grow your emotional intelligence. 
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Select a section to register

Section title
Emotional Intelligence at Work
Section Schedule
Sep 17, 2026 to Sep 18, 2026
Type
L - Lecture
Days
Th
Time
9:00AM to 5:00PM
Dates
Sep 17, 2026
Type
L - Lecture
Days
F
Time
9:00AM to 5:00PM
Dates
Sep 18, 2026
Schedule and Location
View Details
Contact Hours
15.0
Location
Delivery options
Lecture  
Course Fee(s)
TXPK-F non-credit $487.00
Potential Discount(s)
Reading List / Textbook

Available at the Cougars Campus Store for online order or in-person purchase. Search by any available Term and Department XMGD. If your course does not display, email campusstore@mtroyal.ca or phone 403.440.6300. 

Emotional Intelligence 2.0. Bradberry and Greaves (2009) comes with an online link and password to complete an online EQ self appraisal. Only NEW textbooks provide access to the online assessment. You must complete, print and bring your appraisal to the first day of class.

Assessment tools: Students are required to purchase one (1) copy of the DiSC Classic 2.0 Profile from DiSC Profile Canada before class. Please complete the workbook prior to the course starting. Review your findings and be prepared to discuss your results with the class.  

The assessment tool is also available at https://www.discprofile.com/products/disc-classic-2-0 (for online course).

Section Notes

•   Before your course begins, ensure your MyMRU account is activated. Step-by-step instructions for account activation can be found here. Once you have activated your account and have your MyMRU login information, you can log into your MRU Google account using your @mtroyal.ca email address and set up Multi-Factor Authentication (MFA). Help with your Google account can be found here, and help setting up MFA can be found here.

•   Course content will be available on the D2L Brightspace Learning Management System (LMS) 3 days prior to the start date of your course. You must be logged in to your MRU Gmail account to access D2L Brightspace. Your instructor will be available on the course start date. 

•   Bring a downloaded or printed copy of the course materials to class. 

•  Review our Student Information site for additional information about forms and policies, campus maps, parking information, technical support, and more.

•  For questions about this course or other information, contact conted@mtroyal.ca or 403.440.6875 (toll free 1.866.775.2673). 

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