XCFR 20405 - Mediation
Course description
Apply all the skills learned in your previous conflict resolution courses to facilitate interest-based mediation processes effectively and competently to a generalized standard. As a capstone course, you will apply and demonstrate your knowledge of mediation for skills-based assessment.
Learner outcomes
Upon completion of this course, students will be able to
- apply the skills for conducting a pre-mediation interview.
- outline requirements of a process assessment.
- integrate the 4-stage mediation process training model effectively.
- demonstrate effective synthesis of skills, process and philosophy in interest-based mediation, including shifting from positions to interests.
- critique approaches to mediation based on specific scenarios.
- create an accurate, outcomes-based mediation summary.
- integrate ethical considerations into practice.
- identify areas for professional mediation practice.
Notes

Micro-credentials
This course is a designated micro-credential offered through the Faculty of Continuing Education. Our micro-credentials enable recent post-secondary graduates and established career professionals to develop and demonstrate specific skills that employers need. Complete a micro-credential course to earn a digital badge that you can share online so employers can verify your achievement. Learn more about this micro-credential.
To view the Mediation course schedule please click here.
Prerequisites
XCFR 20403 - Conflict Intervention with a minimum grade of C-AND XCFR 20404 - People, Power, and Emotion with a minimum grade of C-
Applies towards:
- Mediation and Conflict Resolution Extension Certificate : Required courses