XCFR 20405 - Mediation

Course description

Apply all the skills learned in your previous conflict resolution courses to facilitate interest-based mediation processes effectively and competently to a generalized standard. As a capstone course, you will apply and demonstrate your knowledge of mediation for skills-based assessment.

Learner outcomes

Upon completion of this course, students will be able to

• apply the skills for conducting a pre-mediation interview. 
• outline requirements of a process assessment. 
• integrate the 4-stage mediation process training model effectively. 
• demonstrate effective synthesis of skills, process and philosophy in interest-based mediation, including shifting from positions to interests. 
• critique approaches to mediation based on specific scenarios. 
• create an accurate, outcomes-based mediation summary. 
• integrate ethical considerations into practice.
• identify areas for professional mediation practice.

Notes

Micro-credentials

This course is a designated micro-credential offered through the Faculty of Continuing Education. Our micro-credentials enable recent post-secondary graduates and established career professionals to develop and demonstrate specific skills that employers need. Complete a micro-credential course to earn a digital badge that you can share online so employers can verify your achievement. Learn more about this micro-credential.

To view the Mediation course schedule please click here.

Applies towards:

• Mediation and Conflict Resolution Extension Certificate : Required courses