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Course description

Explore different aspects of managing conflict situations. You will examine conflict in today's workplace, inquire about Indigenous worldviews and ethical space, and learn about interventions available to foster appropriate outcomes.

Learner outcomes

Upon completion of this course, students will be able to

  • examine causes and effects of conflict in the workplace. 
  • explore Indigenous worldviews and the creation of ethical space. 
  • illustrate the role and function of a conflict coach. 
  • discuss the use of mediation for conflict management. 

Prerequisites

XCFR 20401 - Effective Communication with a minimum grade of C-
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Select a section to register

Section title
Conflict Intervention
Type
ONA - Online Asynchronous
Dates
Jul 13, 2026 to Aug 24, 2026
Schedule and Location
View Details
Contact Hours
28.0
Delivery options
Online Asynchronous  
Course Fee(s)
TXCR-Su non-credit $625.00
Potential Discount(s)

Section Notes

•   This is an online, asynchronous course; it is not an independent study course. There are set due dates for graded and non-graded assessments and students are required to actively participate throughout the course via discussion and other activities.

•    Before your course begins, ensure your MyMRU account is activated. Step-by-step instructions for account activation can be found here. Once you have activated your account and have your MyMRU login information, you can log into your MRU Google account using your @mtroyal.ca email address and set up Multi-Factor Authentication (MFA). Help with your Google account can be found here, and help setting up MFA can be found here.

•   Course content will be available on the D2L Brightspace Learning Management System (LMS) 3 days prior to the start date of your course. You must be logged in to your MRU Gmail account to access D2L Brightspace. Your instructor will be available on the course start date.

•  Review our Student Information site for additional information about forms and policies, campus maps, parking information, technical support, and more.

•  For questions about this course or other information, contact conted@mtroyal.ca or 403.440.6875 (toll free 1.866.775.2673). 

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