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Course description

Engage with others to explore and resolve topics or concerns within an interest-based philosophy. You will gain skills in preparing for important conversations, applying effective communication skills to balance people (relationships), processing (conversation balance, standards and BATNA), and problem resolution (agreements and outcomes).

Learner outcomes

Upon completion of this course, students will be able to

  • differentiate between interest-based negotiation and interest-focused negotiation.
  • apply negotiation preparation tools, including the best alternative to a negotiated agreement (BATNA). 
  • explain the 4-stage training model for negotiation.
  • identify tools for self-recognition of personal bias.
  • analyze the various conflict specialist roles.

Prerequisites

XCFR 20401 - Effective Communication with a minimum grade of C-
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Thank you for your interest in our programming. There are no sections of this course currently scheduled; however, we update our schedules regularly. 

  • New spring and summer schedules can be viewed starting the first Monday in March. 
  • New winter schedules can be viewed starting the first Monday in November.
  • New fall schedules can be viewed starting the first Monday in June.

Check back later or select the “Request Information” button below to be notified when registration is available.

This course is not currently open for registration. If you have any questions, please contact us at ceregservices@mtroyal.ca.
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