XLEA 10016 - Communication and Interpersonal Skills for Leaders
1031593
Professional and Continuing Studies
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Course description
Highly effective leaders communicate clearly, authentically and honestly to build trust, rapport, respect, understanding and ensure action. Develop your communication skills with peers, teams, managers, customers and stakeholders using the assessment tools, practical activities and strategies introduced in this course.Learner outcomes
Upon completion of this course, students will be able to
- provide constructive feedback to enhance the satisfaction and effectiveness of relationships and improve performance
- evaluate the effectiveness of listening skills and identify areas for improvement.
- explain how key leadership behaviours enable others to act.
- explore how key leadership behaviours and motivational theory encourage the heart.
- use recognized models of coaching to help others develop desired skills and/or improve performance.
Applies towards:
- Leadership Development Extension Certificate : Required courses
- Project Management Extension Certificate : Optional courses
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Thank you for your interest in our programming. There are no sections of this course currently scheduled; however, we update our schedules regularly.
- New spring and summer schedules can be viewed starting the first Monday in March.
- New winter schedules can be viewed starting the first Monday in November.
- New fall schedules can be viewed starting the first Monday in June.
Check back later or select the “Request Information” button below to be notified when registration is available.
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