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Course description

Learn about documenting effective policies and procedures and how important this work is to support the regulations and quality standards related to business operations. Examine key components of structuring policies and procedures, including writing guidelines, research methods, content organization, use of active voice and presentation methods.

Learner outcomes

Upon completion of this course, students will be able to:

  • Identify and explain the difference between policies and procedures 
  • Recognize the importance of strong policies and procedures to support quality control measures 
  • Identify and describe the steps required to develop policies and procedures 
  • Construct a strong policy statement and a strong procedure 
  • Examine layout and design methods to apply to policies and procedures 
  • Identify best practices for implementation of policies and procedures 

Recommendations

Recommended course preparation: XTBW 10022-Creating Publications

Applies towards:

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Select a section to register
Section title
Preparing Policies and Procedures
Type
ON - Online
Dates
Oct 28, 2024 to Dec 02, 2024
Schedule and Location
View Details
Contact Hours
15.0
Delivery options
Online  
Course Fee(s)
TXT2 non-credit $459.00
Potential Discount(s)
Reading List / Textbook

Page, S. (1999). 7 Steps to Better Written Policies and Procedures, Process Improvement Pub ISBN-13: 978-1929065240.

Available from Amazon.ca.

Section Notes

•   This is an online, asynchronous course; it is not an independent study course. There are set due dates for graded and non-graded assessments and students are required to actively participate throughout the course via discussion and other activities.

•   Before your course begins, ensure your MyMRU account is activated. Step-by-step instructions for account activation can be found here. Once you have activated your account and have your MyMRU login information, you can log into your MRU Google account using your @mtroyal.ca email address and set up Multi-Factor Authentication (MFA). Help with your Google account can be found here, and help setting up MFA can be found here.

•   Course content will be available on the D2L Brightspace Learning Management System (LMS) 3 days prior to the start date of your course. You must be logged in to your MRU Gmail account to access D2L Brightspace. Your instructor will be available on the course start date.

•  Review our Student Information site for additional information about forms and policies, campus maps, parking information, technical support, and more.

•  For questions about this course or other information, contact cebusiness@mtroyal.ca or 403.440.6861 / 1.888.392.3655 toll-free.

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