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An administrative assistant works with colleagues in an office setting.



7 required courses (66 hours)


Classroom, Online | Learn more


Complete in 8 months, or up to 3 years

An administrative assistant supports the management, organization and facilitation of office activities and information.

Gain sought-after technology skills and a range of soft skills that will prepare you for work as an administrative professional in today’s demanding office environment. Learn how to provide administrative support in an office setting, acquire new computer and communications skills to help you earn a promotion or refresh skills as you rejoin the workforce.

Learn to use the most common MS Office software such as Word and Excel in a hands-on setting. Gain skills in the essentials of good file and records management. Learn to write for business needs, including effective letters, reports, presentations, e-mail and web content.

Build your abilities in communications and customer service as you improve your interpersonal effectiveness, facilitate team work, enhance productivity and foster win/win communication. Learn to assess and manage your own response and approach to conflict in the workplace.


Highlights and benefits

Earn a recognized credential | Enhance your career prospects

Become career-ready | Prepare for a career in accounting or support your small business needs

Real-world knowledge | Learn from experienced industry professionals

Gain hands-on experience | Demonstrate workplace competencies to potential employers


Learn Microsoft Office Essentials

Consider the Microsoft Office Essentials Extension Certificate to strengthen your skills in Word and Excel. Three courses - Word, Level 1 & 2 and Excel, Level 1 - can be applied to both certificates.

View program


Course schedule by semester

(Sept. - Dec.)
(Jan. - April)
(May - Aug.)
MS Excel, Level 1 CL CL CL
MS Word, Level 1 CL CL  
MS Word, Level 2 CL CL  
Building Customer Relations ON CL  
Writing in the Workplace ON CL ON
Conflict Management CL ON CL
Effective Interpersonal Communication CL ON ON



BL: Blended (Online & Classroom)
CL: Classroom
FT: Fast Track
ON: Online
IDS: Independent Study
P: Practicum

This schedule is subject to change. Courses start on various dates within each semester. Fall schedule and registration is available in June; Winter schedule and registration is available in November; and Spring/Summer schedule and registration is available in March.



Additional Details


Minimum required

7 Course(s)

Complete seven required courses to earn your extension certificate.

Courses in this certificate can be taken in any order.

Funding opportunities

This program qualifies for the Canada-Alberta Job Grant and other funding opportunities. Learn more.

Connect with us

Have a question about our programs or need help with course registration? Call or email us:

403.440.6875 or 1.866.775.2673



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